ABN 55 005 317 699
All transactions are processed in AUD.
We deliver Australia wide. Shipping costs are a flat rate of $15 for purchases totaling under $100 and Free shipping for purchases totaling over $100. When goods are in-stock, orders are dispatched within 1 business day. For backordered items, we will contact you to advise the delivery date. Shipping times are estimated at between 1 and 3 business days to metro locations, and between 5 and 7 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory, depending on your location.
Delivery time for custom garments, pre-orders and made to order collections vary from the above. Custom garments can take roughly 7 weeks to design and produce before delivery. Made to order collections can take 2-3 weeks to order and deliver. For pre-orders, please refer to the expected delivery period listed on the collection’s homepage.
Santini Australia is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
We understand that you might change your mind about the products you have purchased. Our returns policy allows you 30 days to return any unwanted item at your own cost. Products you are returning must be in their original and unused condition and in the original packaging. Please ensure you do not compromise the original packaging otherwise we will be unable to accept your return. You may return the item for a full refund or an exchange (items may not be available in other sizes). Please get in touch with us via email or phone, and then return your item to:
P.O. Box 14
Braeside, VIC 3195
When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .